Frequently Asked Questions
Toppers can be made at short notice but we will have to confirm that we can meet your requirements if you place an order for completion in less than 12 weeks as we are booked out months in advance.
Once we receive the order we will send you an email with the order total and a PayPal email request for payment. On receipt of your payment your order will be confirmed by email.
We first send an image of the toppers when they are done to confirm that you have liked them and that we have not missed out on anything. Once we receive your OK we then dispatch them by registered delivery so you have a tracking number , and we offer free shipping worldwide for all our toppers.
Once we receive the order we will send you an email with the order total and a PayPal email request for payment (if you have selected paypal payment method). On receipt of your payment (full or partial) your order will be confirmed by email. You can cancel the order anytime until we start the process to build your cake topper. Once the cake topper is ready, the order cannot be cancelled because every cake topper is personalised as per customer’s requirements. You can pay us either of the following options.